Get in touch

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Administrator

Super BPO 
Member enquiry line (03) 9691 2944 
 
prp@pitcher.com.au 
www.PRPSuper.com.au
 
GPO Box 5193 
MELBOURNE VIC 3001
 

Trustee

Pitcher Retirement Plan Pty Ltd 
ACN 092 941 574 
ABN 77 092 941 574 
Trustee office (03) 8610 5000 
RSE Licence No L0001021
 

Fund

Pitcher Retirement Plan 
ABN 15 828 677 472 
RSE Registration Number R1001792

Complaints

If your enquiry is not resolved to your satisfaction and you wish to lodge a complaint, please contact us:
 
prp@pitcher.com.au

(03) 8610 5000

PRP Complaints Officer
GPO Box 5193
Melbourne VIC 3001
 
Depending on the nature of your complaint, we may ask you to provide further information in writing, so that we can fully understand the complaint.  We will provide assistance to you if necessary and a prompt written acknowledgment of receipt of your complaint. Our goal is to handle your complaint efficiently and fairly and we will provide the Trustee’s decision as quickly as possible.
 
If our inquiry and complaints procedure does not resolve your issue within 90 days, you may lodge a complaint with the Australian Financial Complaints Authority:
 
info@afca.org.au
 
1800 931 678

www.afca.org.au

Australian Financial Complaints Authority
GPO Box 3
Melbourne VIC 3000

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